Privacy Policy

Privacy Notice

Richard Walters — Acupuncture, Zero Balancing, Bodywork, Trauma Therapy, Teaching and Meditation

Phone: 07811 845862

1. Iintroduction.

Your privacy is very important to me. This notice explains how I collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other relevant laws.

2. Who I am.

I am Richard Walters, a practitioner and teacher of Acupuncture, Zero Balancing. Identity Therapy, and Meditation.

Contact: Email: richardwalters600@gmail.com

Phone: 07811 845862

Website: www.richardwalters.org

I am the data controller for the personal information I collect in the course of my professional work.

3. The information I collect.

Clients (treatments): • Full name, contact details (address, phone, email) • Date of birth • Medical history, health information, and treatment notes • GP or healthcare professional details (where relevant) • Payment and booking information

Students (classes, workshops, training): • Name, contact details (email, phone) • Emergency contact details • Course attendance and feedback information • Payment information

4. How I collect your information.

Your information is collected directly from you, through forms or conversations, through my website, email, or online booking systems, or occasionally from a referring healthcare practitioner (with your consent).

5. Why I collect this information.

Your personal data is used for providing safe and effective treatments or classes, maintaining accurate records for professional and legal purposes, contacting you about appointments or updates, managing payments and administration, and (with consent) sending newsletters or information about future events.

6. Lawful bases for processing Under GDPR.

I rely on the following lawful bases: • Contract — to provide agreed treatments or teaching services • Legal obligation — to maintain appropriate records for tax, insurance, and professional standards • Consent — for collecting sensitive health information or for marketing communications • Vital interests — in case of medical emergency

7. How I store and protect your information.

Your records are stored securely: • Paper notes are kept in locked cabinets • Digital records are password-protected. • Access is limited to myself only. I do not share your personal data with third parties except with your explicit consent, where required by law, or with relevant healthcare professionals for your wellbeing. Records are retained for the legally required period (usually 7 years after your last session, or longer for minors) and are then securely destroyed.

8. Your rights.

You have the right to access a copy of your personal data, request correction of inaccurate information, request deletion of data (where legally permissible), withdraw consent at any time, object to or restrict processing, and lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

1. Have read and understood this Privacy Notice.

2. Consent to me holding relevant personal and health information as part of your professional record.

3. Understand that your information will be used only for providing appropriate care, communication, and administration.

4. Acknowledge that you can withdraw your consent at any time by contacting me directly.

5. Understand that any withdrawal of consent will not affect data already lawfully processed.

Changes to this notice This Privacy Notice is reviewed regularly and updated when necessary. Last updated: March 2026.